Last Updated: November 2025
Kindred Carnations is a trading name of MEM Digital Limited, a company registered in England and Wales.
Company Registration Number: 13753194
VAT Number: 400325657
We are a family-run floristry studio based in Wellingborough, Northamptonshire, specialising in handcrafted floral arrangements and luxury gift hampers.
Orders can be placed by:
Orders are processed on a one-to-one basis. We will discuss your requirements and provide a quote if requested.
All prices displayed on our website include VAT at the current UK rate (20%).
Our gift hamper tiers are:
Prices may vary depending on seasonal availability, specific requests, and customisation.
Payment is required upfront before we begin creating your gift. We accept:
We will provide an invoice or secure payment link upon order confirmation. Orders will not be processed until payment is received.
We only deliver within Northamptonshire. This is a localised service to ensure quality and personal care.
We do not deliver outside of Northamptonshire.
We will deliver your gift directly to the recipient. If the recipient is not home:
Each gift is handcrafted and personalised. We need a minimum of 48 hours' notice to ensure we can source the best fresh flowers and premium items for your gift.
Due to the bespoke and perishable nature of our products:
Please contact us immediately at hello@kindredcarnations.co.uk if you need to cancel.
We take great care in creating and delivering every gift. If there is an issue with your order upon delivery, please contact us immediately so we can rectify the situation to the best of our ability.
We cannot be held responsible for:
Fresh flowers are living products and are subject to natural processes. While we select the highest quality flowers and provide care instructions:
We cannot be held responsible for flowers that wilt quicker than expected due to environmental factors or improper care.
Gift hampers may contain food and drink items with best before dates. We make every effort to select items with sufficient shelf life, but please be mindful that some artisan products may have shorter best before dates.
It is the recipient's responsibility to check and consume items before their expiry dates.
Important: Please inform us during the order process of any:
We will do our best to accommodate these requirements, but we cannot guarantee that all items are free from traces of allergens. If in doubt, please ask before ordering.
Please ensure all delivery information is accurate, including:
We cannot be held responsible for failed deliveries due to incorrect information provided by you.
All products are subject to availability. Fresh flowers and artisan products are seasonal, and we may need to substitute items with alternatives of equal or greater value if something is unavailable.
We will always contact you if significant changes are needed.
All images, designs, and content on our website and social media are owned by Kindred Carnations (MEM Digital Limited) unless otherwise stated. You may not use our content without written permission.
To the extent permitted by law, Kindred Carnations (MEM Digital Limited) will not be liable for:
Our total liability for any claim will not exceed the amount you paid for your order.
We may update these terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new terms.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, please contact us:
Email: hello@kindredcarnations.co.uk
Address: Wellingborough, Northamptonshire